FAQ's

Any Indian resident or Indian corporate can open an account with RKFSfor trading.

Yes, you can start trading once your account is activated subject to the availability of funds and securities in your trading account maintained with the member.

Yes, you can start trading once your account is activated subject to the availability of funds and securities in your trading account maintained with the member.

It takes normally 3-4 working days to open an account provided documents submitted are in order.

To open an account, following documents are required to be submitted along with filled up client registration form:

• Proof of Identity – Copy of PAN Card
• Proof of Address – Copy of any one of the following (Self Attested) Passport, Ration card, Voter’s ID, Driving license, Electricity bill (not more than 2 months old) , Landline Telephone Bill (not more than 2 months old), BankPass Book
• Bank Proof – Copy of Bank Pass Book or Personalized Cheque leaf (For Existing Bank Account Holders Only) d. Two Passport size photographs (signed across by the client)

Power of Attorney is authority give by demat account holder to some other entity operate his demat account. POA is not compulsory for demat account holder.

After submission of application, your account will open if application is valid, once account is opened, RKFSdispatches a welcome kit to its customers which contains Welcome Letter, Information Brochures, etc. so that you do not face any problem while operating your trading account. In case your application is not processed because of any missing details,you will be contacted by our representative.

The user id will be informed to you by way of sms on the same day on which account is opened.Additionally,a welcome kit capturing your account opening details is sent to you at your registered address.The passwords for back office and trading platform if requested by you will be informed by way of email or sms.

One can request for the reset of his back office password by visiting our back office available on www.rkfs.org and by entering his user id in Forgot my user id or password. For reset of his online trading password,you need to email our RMS department at rms@moneysukh.com so that they can reset your password instantly and mail it to you on your email id or sms to your mobile as per your request.

We offer multiple trading platforms designed according to clients requirements:

• ALL MONEY - This is a browser based online trading system available on our web site www.rkfs.org. Enter your client id and password and enjoy hassle free trading.
• ODIN DIET - This is a software which needs to be installed on your computer system and you can enter your client id and password to enjoy hassle free trading.
• NOW - This is a browser cum software platform developed by National Stock Exchange which allows trade in NSE-Cash and Derivatives Segment,NCDEX and Currency Derivatives segment.
• FOW - Fast Trade on Web is another browser based online trading system which allows user to trade in NSE and BSE.
• Mobile Trading - RKFSbrings you trading ease with mobile trading.Mobile trading not only allows to keep a track of market movements but it also provides facility to you to trade. All you need is to have Advanced GPRS activated on your mobile. Currently mobile trading is available in NSE,NCDEX and NSE CD segment.

You may buy/sell all shares that are traded in the dematerialized form on NSE & BSE.

Yes, you get online confirmation of orders and trades - the status of any order is updated on real-time basis in the Order Book. As soon as you place your order they are validated by the system and sent to the exchange for execution. The entire process is fully automatic and there are no manual interventions. You will also receive an e-mail and sms confirming the trades executed at the end of the trading day. Digitally signed contract notes will also be sent via e-mail for the orders executed during the trading day.

Yes, you can modify or cancel an order any time before execution. You can do this by accessing the Order Book page where you have the option to modify or cancel the order. You would not be able to modify or cancel order if order has been sent to exchange & confirmation is awaited.

You can go short in derivatives segment.But any short position in equity segment will result in auction of short deliveries.

Contract note is a statement of confirmation of trade(s) done on a particular day for and on behalf of a client. A contract note is issued in the prescribed format and manner, establishing a legally enforceable relationship between the member and client in respect to the trades stated in that contract note.

A Stop loss order allows the client to place an order which gets activated only when the market price of the relevant security reaches or crosses a threshold price specified by the investor in the form of 'Stop Loss Trigger Price'. When a stop loss trigger price (SLTP) is specified in a limit order, the order becomes one which is conditional on the market price of the stock crossing the specified SLTP. The order remains passive (i.e. not eligible for execution) till the condition is satisfied. Once the last traded price of the stock reaches or surpasses the SLTP, the order becomes activated (i.e. eligible for execution by being taken up in the matching process of the exchange) and then on behaves like a normal limit order. It is used as a tool to limit the maximum loss on a position.

Examples:

STOP LOSS BUY ORDER: 'A' short sells Reliance shares at 325 in expectation that the price will fall. However, in the event the price rises above his buy price 'A' would like to limit his losses. 'A' may place a limit buy order specifying a Stop loss trigger price of 345 and a limit price of 350. The stop loss trigger price (SLTP) has to be between the last traded price and the buy limit price. Once the market price of Reliance breaches the SLTP i.e. 345, the order gets converted to a limit buy order at 350.

STOP LOSS SELL ORDER: 'A' buys Reliance at 325 in expectation that the price will rise. However, in the event the price falls, 'A' would like to limit his his losses. 'A' may place a limit sell order specifying a Stop loss trigger price of 305 and a limit price of 300. The stop loss trigger price has to be between the limit price and the last traded price at the time of placing the stop loss order. Once the last traded price touches or crosses 305, the order gets converted into a limit sell order at 300.

IMPORTANT: Please note that in a buy order the SLTP cannot be less than the last traded price. This is treated as a normal order because the condition that the last traded price should exceed the stop loss trigger price for a buy order is already satisfied. Similary, in case of a stop loss sell order the SLTP should not be greater than the last traded price for the same reason.

You need to make an online fund transfer or NEFT or RTGS or issue a cheque in favour of the member so as to facilitate you to buy shares.On receipt of securities from the exchange the securities can be transferred to your dmat account on your request.

An auction is a mechanism utilised by the exchange to fulfil its obligation towards the buying trading members. Thus, in case for a settlement, the selling trading members have delivered short, their deliveries are bad or they have not rectified the company objection reported against them, the exchange purchases the requisite quantity from the market and gives them to the original buying member.

An auction is a mechanism utilised by the exchange to fulfil its obligation towards the buying trading members. Thus, in case for a settlement, the selling trading members have delivered short, their deliveries are bad or they have not rectified the company objection reported against them, the exchange purchases the requisite quantity from the market and gives them to the original buying member.

The day on which an options or futures contract is no longer valid and, therefore, ceases to exist.

Only Futures & options positions are squared off in the expiry.

Mark-to-market margins (MTM) are payable based on closing prices at the end of each trading day. These margins will be paid by the buyer if the price declines and by the seller if the price rises. This margin is worked out on difference between the closing/clearing rate and the rate of the contract (if it is entered into on that day) or the previous day's clearing rate. The Exchange collects these margins from buyers if the prices decline and pays to the sellers and vice versa.

Your transactions are perfectly secure.You need to keep your password secret and change it on frequent basis. All trading data is transferred over secure channel.

You can always contact your branch or regional office or our head office in case you are finding difficulty to execute your order because of speed of internet at your end. We maintain connectivity through multiple ISP and if need be our It team shall guide you to change the server to which you can connect.

This facility is enabled for all users where by they can call our branches and trade subject to their available margin with us.This facility is especially useful for those of our customers who are on the move or prefer to trade over phone. Our executives will take your orders and place them on your behalf after due verification.

You may avail of this facility between 9 am to 6 pm at any of our branches and upto the closure of market at our head office.

The contact number of our branches are available on our web site. You may call our head office at 011-30211860-861 for placement of orders in equity and currency segment and at 011-30211864-865 for placement of orders in commodities segment.

In a Call Auction market, orders are pooled in the order book but remain unexecuted till the end of the order entry period, when the orders will get matched and get executed at the single call auction price that is so determined. At the call, all buy orders are aggregated into a downward sloping demand function and all sell orders are aggregated in an upward sloping supply function. The market opening price and quantity traded are derived based on aggregated supply and demand for the underlying. The orders that trade and the price and quantity at which they trade, are set by multilateral matching, rather than by the sequence of bilateral matching used to determine trades in a continuous normal market.

You can place orders in the normal trading session which would now start from 9.15 a.m onwards. However, you can place orders in pre-open enabled scrips from 9.00 a.m. onwards in the pre-open session which would be between 9.00 a.m. upto 9.08 a.m. where orders would directly go to exchange and get accumulated in the pre-open session. These accumulated orders of the pre-open session would get traded between 9.08 to 9.12 a.m. at the discovery price, if they get a match. In other scrips if you want your orders to be placed directly in the exchange then you would need to place orders in the normal trading session which would start form 9.15 a.m. onwards.

In case of pending unexecuted orders in pre-open session, they shall be shifted to the order book of the normal market session. All the unmatched market orders would be converted to limit orders at the discovery price as discovered in the pre-open session and carried forward to the normal trading session. All unmatched limit orders of pre-open session would remain at the limit price specified by you and would be carried forward to normal trading session. At present, you can place orders for pre-open session only in Cash product under Equity segment. All other segments and products like Derivatives (Futures & Options), Margin, MarginPLUS etc. would have only the normal trading session starting from 9.15 a.m. onwards.

Portfolio Tracker is a premium online stock & mutual fund tracking utility from RKFS. The PT provides you with several tools that enable you to analyze your portfolio and track its movements even during trading hours. Advantages:

• The tracker's ease-of-use makes stock tracking easier than ever before.
• You can log on as many times as you like. Add multiple portfolios, scrips, calculate tax...at the click of a button.
• You can set email alerts for both your equity and mutual fund portfolios.
• You can SMS alerts for both your equity and mutual fund portfolios.
• The service is always available, reliable and accessible. Access your portfolio whenever you like.

No, you have to sign the form for currency trading & you can do the trade in currency with your current code.

In this service we provide you that research tips for equity, commodity and currency markets. We give the tips with well tested SMS system which delivers the calls to you instantly so that you get enough time to enter the trade and achieve all the targets given in the call. Tips are the result of core research and analysis of our technical team and help you to grab a huge profit.

Anyone who is existing client of RKFScan subscribe to this service.

You receive a SMS for your trades executed in form of net position in equities segment and in form of open position in derivatives segment.

RKFSSecurities has brought Alert for Clients Service for its customers to remain informed and connected with the stock market while on move. Through this clients can get conditional based on price trends, Periodic Alerts, Market Open and Market Close Alerts.